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4 Reasons To Prioritize Customers in Social Media

prioritize customers in social media
Do you want to increase your social media engagements organically?
Rather than excessively stressing, and thinking about fresh and effective ideas that will help your brand improve its social media presence, just open your eyes and focus on what’s already in front of you – always prioritize customers because they will give you the answers that you are looking for.
Our head of social media is the customer.

Here are…

𝟒 𝐑𝐞𝐚𝐬𝐨𝐧𝐬 𝐓𝐨 𝐏𝐫𝐢𝐨𝐫𝐢𝐭𝐢𝐳𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐢𝐧 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 📲


1. 𝐓𝐡𝐞𝐲 𝐰𝐢𝐥𝐥 𝐭𝐞𝐥𝐥 𝐲𝐨𝐮 𝐰𝐡𝐢𝐜𝐡 𝐨𝐧𝐞 𝐰𝐨𝐫𝐤𝐬. ⚙️

If you are having a hard time deciding which marketing strategies you will apply to your social media accounts, listen to your customers. Observe where they are more engaging to your content and identify the posts that don’t even give you a single like from them.

2. 𝐓𝐡𝐞𝐲 𝐚𝐫𝐞 𝐲𝐨𝐮𝐫 𝐭𝐚𝐫𝐠𝐞𝐭 𝐚𝐮𝐝𝐢𝐞𝐧𝐜𝐞. 🔍

Every brand should consider their customers’ thoughts in their social media campaigns because you are clearly doing it for them in the first place. You create content that they will perceive. If your content doesn’t inspire them to engage with your brand, it’s time to reevaluate your tactics.

3. 𝐓𝐡𝐞𝐲 𝐝𝐞𝐟𝐢𝐧𝐞 𝐭𝐡𝐞 𝐭𝐫𝐞𝐧𝐝𝐬. 📈

Trends will continuously change over time not only because of the adapting market or the evolving environment that we have but also because customers’ needs and wants also differ every quarter. Just by merely listening to them, you can already know what to offer on your social media pages that will capture their attention effectively.

4. 𝐓𝐡𝐞𝐲 𝐚𝐫𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐫𝐢𝐠𝐡𝐭. ✅

When your customers tell you that a specific post has become the reason why they chose to connect with your business, believe in that post and re-apply all your learnings to your future postings. Customers will never lie about their thoughts and ideas so always make sure to hear them.
Customers are not only the source of your income but also the source of knowledge that you can take advantage of in order to develop innovative and well-fitting marketing strategies that will help your social media presence improve so always aim to prioritize customers. 💯 #ESTRAT360 #ESTRATegy #360Marketing #360Digital #GrowFurther #PrioritizeCustomers

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Written by Gerard Awa

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