Do you want your customers to not just give positive feedback to your business but also influence others by recommending your brand?
News travels fast on the internet, so make sure that when it’s about your business, it’s all positive. Social media is undoubtedly a powerful tool for connecting with customers that can help you grow and maximize the potential of word-of-mouth marketing.
𝟓 𝐕𝐚𝐥𝐮𝐚𝐛𝐥𝐞 𝐖𝐚𝐲𝐬 𝐭𝐨 𝐓𝐚𝐤𝐞 𝐀𝐝𝐯𝐚𝐧𝐭𝐚𝐠𝐞 𝐨𝐟 𝐖𝐨𝐫𝐝-𝐨𝐟-𝐌𝐨𝐮𝐭𝐡 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 👥🗣
1. 𝐄𝐬𝐭𝐚𝐛𝐥𝐢𝐬𝐡 𝐀 𝐁𝐞𝐭𝐭𝐞𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 😇
Customers are more attracted to businesses that will listen to them and address their needs rather than going into circles without concrete solutions. Always aim to treat your customers right because this will make you stay in their minds.
2. 𝐎𝐟𝐟𝐞𝐫 𝐀 𝐆𝐫𝐞𝐚𝐭 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐎𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 💯
Your products or services are the highlights of your business that will be the reasons why customers will choose you. Understand their demands and provide them with a product or service that will solve their problems in life.
3. 𝐓𝐚𝐤𝐞 𝐓𝐢𝐦𝐞 𝐓𝐨 𝐑𝐞𝐬𝐩𝐨𝐧𝐝 𝐓𝐨 𝐑𝐞𝐯𝐢𝐞𝐰𝐬 📝
Reviews are highly influential because your previous customers’ perceptions about your business can either make your future customers desire your products or services or drive them away. Maintain a positive image. Fix their concerns.
4. 𝐁𝐞 𝐁𝐞𝐭𝐭𝐞𝐫 𝐢𝐧 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 📊
You can never stop competitors from trying to overpower your business and take away your customers. Focus more on how you can develop your business to stand out in the competition and be ahead of their level to attract more customers.
5. 𝐄𝐧𝐠𝐚𝐠𝐞 𝐖𝐢𝐭𝐡 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 ✨
Communicate with these target customers for them to get to know more about your business and to establish credibility that will motivate them to support your business even if it has already been certified by their co-consumers.
Word-of-mouth marketing can reduce your responsibilities because your customers will already do the job for you in reaching others on social media and even other channels. #ESTRATegy #ESTRAT360 #360Marketing #360Digital #GrowFurther #WordOfMouthMarketing