Do you want to inspire your customers to share positive feedback on your products or services with others? Want their influence to do the job of widening your customer base for you?
Customers are now more interested in reviews that are made by their co-consumers since it’s more accurate and trustworthy than being blinded by the brand’s perfect promises. Inspire your customers, take care of them, give them a satisfactory experience and let the power of word-of-mouth speed up your job.
𝟓 𝐖𝐚𝐲𝐬 𝐭𝐨 𝐈𝐧𝐬𝐩𝐢𝐫𝐞 𝐘𝐨𝐮𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐢𝐧 𝐑𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝𝐢𝐧𝐠 𝐘𝐨𝐮𝐫 𝐁𝐫𝐚𝐧𝐝 𝐭𝐨 𝐎𝐭𝐡𝐞𝐫𝐬 🤩
1. 𝐎𝐟𝐟𝐞𝐫 𝐅𝐫𝐢𝐞𝐧𝐝𝐥𝐲 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 👋🏻
It costs zero dollars to be friendly. Always aim to be genuine with your customers while interacting with them in order to create a real connection between the two of you.
2. 𝐑𝐞𝐬𝐩𝐨𝐧𝐝 𝐭𝐨 𝐈𝐧𝐪𝐮𝐢𝐫𝐢𝐞𝐬 𝐐𝐮𝐢𝐜𝐤𝐥𝐲 ⚙️
Your customers are always in a rush because they have so many tasks to fulfill. Brands that help them ease their lives by responding to their questions as fast as possible with concrete answers are more likely to be stamped on their minds.
3. 𝐄𝐬𝐭𝐚𝐛𝐥𝐢𝐬𝐡 𝐑𝐞𝐟𝐞𝐫𝐫𝐚𝐥 𝐏𝐫𝐨𝐠𝐫𝐚𝐦 💸
Customers are fond of discounts. A referral program that will reward them with credit every time they have referred specific people into supporting your brand is enough to drive them in persuading others.
4. 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐞 𝐖𝐢𝐭𝐡 𝐘𝐨𝐮𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 🥳
Consider them as partners who are actually part of your business success rather than tools used to achieve your goals. Celebrate their milestones as much as they celebrate yours.
5. 𝐄𝐧𝐜𝐨𝐮𝐫𝐚𝐠𝐞 𝐘𝐨𝐮𝐫 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 👬
User-generated reviews of your brand are now more considered reliable in the market. Customers will engage more with brands that have positive reviews. Ask your previous customers to leave some feedback.
Brands can easily tell their customers how great their products or services are. To prevent themselves from being tricked, customers are now more analytical of their purchases and choose to believe in your brand’s credibility so always find ways to inspire your customers. #ESTRATegy #ESTRAT360 #360Marketing #360Digital #GrowFurther #CustomersInfluenceCustomers